At Endorfix, we're on it to get your order processed within 72 hours of receiving it. Please anticipate a delivery window of 2 – 5 business days, depending on where you're located.
Given the nature of our products, we pay extra attention to shipping conditions to ensure they arrive in perfect condition. If there's a need for alternative shipping arrangements, we'll be in touch to sort it out.
Orders placed from Friday to Sunday and on public holidays will be processed on the next available business day. We're excited to offer international shipping Free for a limited time only.
Pre-Orders
If Endorfix rolls out pre-orders, the usual shipping and dispatch times won't apply. Instead, we'll communicate specific dates and times for these special orders.
Please understand that Endorfix isn't liable for any delays beyond the communicated dispatch or delivery dates.
While we strive to ensure timely delivery, factors like weather, courier challenges, and other external conditions are beyond our control. We can't take responsibility for the services of our couriers, Australia Post, or other logistics partners.
In case of missing, stolen, or undelivered items due to incorrect information, Endorfix can't replace them. If this happens, your best bet is to contact the logistics provider directly for more detailed info. If you need further assistance, reach out to us at hello@endorfix.com, and we'll explore your options together.
For any concerns with your order, our Customer Service team at Endorfix is ready to help at rowena@endorfix.com.